Product Support Page
Online help is not available at this time. For support on products purchased from PJP, Ltd., have your customer number ready and call 562-691-8248. For support on products not purchased from PJP, Ltd. or for email support click here to contact the tech support department via email with any technical or support related issues.
For Return Merchandise Authorization click here to download the PDF form and email to support@phethean.com or fax to (562) 694-5924.
For pre-sales support in determining firmware and region settings for drive you are replacing, click here to download Drive Region Info v2.1. Run this program and call or email sales with the extracted data to determine replacement needed.